Privacy Policy

1. Introduction

Lauls Ltd ("we", "our", or "the Company"), established in 1933 and headquartered at 33-B, NIT, Faridabad, Haryana, India, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lauls.in or engage with our industrial, logistics, or EV supply chain services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company/organisation name when submitted via our inquiry forms.
• Inquiry Details: Product interests, message content, and industrial requirements you choose to share.
• Usage Data: Pages visited, time spent on site, and browser/device information collected automatically through standard server logs and analytics tools.
• Cookies: Essential cookies required for site functionality and optional analytics cookies to understand user behavior.

3. How We Use Your Information

The information we collect is used to:

• Respond to your business inquiries and provide requested product information or quotations.
• Process and fulfill commercial orders and contractual agreements.
• Send relevant updates about our products, services, and industrial solutions (with your consent).
• Improve our website experience and better understand B2B customer needs.
• Comply with applicable legal obligations and industry regulations.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting business (e.g., cloud hosting, CRM tools), subject to strict confidentiality agreements. We may also disclose information if required by Indian law or regulatory authorities.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. All data transmissions are secured via HTTPS/TLS encryption. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, or comply with applicable legal requirements. Contact form submissions are retained for a period not exceeding 3 years unless a longer retention period is required by law.

7. Your Rights

Subject to applicable law, you have the right to:

• Access personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.

9. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries, please contact: